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TERMS & CONDITIONS

Last updated July 25, 2024

 

AGREEMENT TO OUR LEGAL TERMS

 

Please review the terms and conditions below before proceeding with your purchase.

TechTalk clients have historically achieved significant success in obtaining job offers and advancing in their careers. However, it is important to note that we do not guarantee job placement or career advancement as a direct result of using our services. The job market is unpredictable and influenced by many external factors.

By engaging with TechTalk, you (referred to here as "Client", "you", or "your") agree to the following terms and conditions ("Terms"), which govern the services provided by TechTalk Inc. ("TechTalk" or "we," "our," "us"). These Terms establish a binding agreement and apply to all services you receive from us, whether delivered through digital platforms, over the phone, or in person ("Services"). It is essential to read these Terms thoroughly before purchasing or participating in any of our services, products, or programs. By agreeing electronically, you confirm that you have read, understood, and accept these Terms. If you do not agree, do not sign below and do not engage with any of TechTalk's services.

  • TechTalk disclaims liability for any direct, indirect, incidental, consequential, or special damages that may arise from or relate to the use of our services. This disclaimer includes, but is not limited to, data loss, lost profits, or any other potential damages resulting from our advice, information, or recommendations.
  • Any decisions made based on our advice are at your own risk. We encourage you to seek additional professional advice when making significant career-related decisions.
  • You are solely responsible for the accuracy and completeness of the information you provide, including your resume, cover letter, and personal details. TechTalk does not verify the accuracy of client-provided information.
  • Reliance on information, advice, or recommendations from TechTalk is solely at your own discretion.
  • We prioritize maintaining the confidentiality of your personal information and materials provided to us. However, we cannot guarantee the security of electronic transmissions and are not liable for any unauthorized access to or disclosure of your information.
  • You agree to indemnify, defend, and hold harmless TechTalk, its officers, employees, and agents from any claims, damages, liabilities, and expenses arising from your use of our services or any breach of these Terms.
  • TechTalk reserves the right to modify or discontinue any services, our website, or these Terms at any time without prior notice. It is your responsibility to review these Terms periodically for any changes.
  • This Agreement is governed by the UK laws

 

1. OUR SERVICES

 

At TechTalk, we offer a range of services to support your career development, including CV and LinkedIn Profile Reviews, personalized 1:1 Sessions, Career Coaching, and specialized Courses. We also provide various service bundles to cater to diverse career needs.

Please note that engaging with our services requires a collaborative approach. To get the most out of our offerings, your active involvement in the recommended activities is crucial. If you do not fully participate, the results may not align with your expectations, and TechTalk cannot guarantee specific outcomes. Consequently, TechTalk is not liable for results that may fall short due to limited engagement.

Payment Information:

  • One-Time Payment: If you choose to pay for our services with a one-time payment, the entire fee must be settled before we begin providing any services.

  • Payment Plans: If you select a payment plan, be aware that these are not subscription fees but scheduled installments covering the total cost of your chosen services. Payment plans cannot be canceled or terminated early. For details on payment plans, please consult our payment gateways through Klarna.

Recording and Document Retention:

  • Consultation Recordings: Your consultations will be recorded with your consent for internal for training and so we can share the insights with you after the call.

  • Document Storage: TechTalk will retain your service documents for up to 6 months following the completion of your services. It is your responsibility to download and save any important materials for future use. TechTalk cannot be held liable for any document loss after the services have concluded.

 

 2. INTELLECTURAL PROPERTY RIGHTS

 

Our intellectual property

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the 'Content'), as well as the trademarks, service marks, and logos contained therein (the 'Marks').

Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in the United States and around the world.

The Content and Marks are provided in or through the Services 'AS IS' for your personal, non-commercial use only.

Your use of our Services

Subject to your compliance with these Legal Terms, including the 'PROHIBITED ACTIVITIES' section below, we grant you a non-exclusive, non-transferable, revocable licence to:

  • access the Services; and
  • download or print a copy of any portion of the Content to which you have properly gained access.

solely for your personal, non-commercial use.

Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission. 

If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to: [email protected]. If we ever grant you the permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owners or licensors of the Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content.

We reserve all rights not expressly granted to you in and to the Services, Content, and Marks.

Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.

Your submissions and contributions

Please review this section and the 'PROHIBITED ACTIVITIES' section carefully prior to using our Services to understand the (a) rights you give us and (b) obligations you have when you post or upload any content through the Services.

Submissions: By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services ('Submissions'), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.

Contributions: The Services may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality during which you may create, submit, post, display, transmit, publish, distribute, or broadcast content and materials to us or through the Services, including but not limited to text, writings, video, audio, photographs, music, graphics, comments, reviews, rating suggestions, personal information, or other material ('Contributions'). Any Submission that is publicly posted shall also be treated as a Contribution.

You understand that Contributions may be viewable by other users of the Services.

When you post Contributions, you grant us a licence (including use of your name, trademarks, and logos): By posting any Contributions, you grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right, and licence to: use, copy, reproduce, distribute, sell, resell, publish, broadcast, retitle, store, publicly perform, publicly display, reformat, translate, excerpt (in whole or in part), and exploit your Contributions (including, without limitation, your image, name, and voice) for any purpose, commercial, advertising, or otherwise, to prepare derivative works of, or incorporate into other works, your Contributions, and to sublicence the licences granted in this section. Our use and distribution may occur in any media formats and through any media channels. 

This licence includes our use of your name, company name, and franchise name, as applicable, and any of the trademarks, service marks, trade names, logos, and personal and commercial images you provide.

You are responsible for what you post or upload: By sending us Submissions and/or posting Contributions through any part of the Services or making Contributions accessible through the Services by linking your account through the Services to any of your social networking accounts, you:

  • confirm that you have read and agree with our 'PROHIBITED ACTIVITIES' and will not post, send, publish, upload, or transmit through the Services any Submission nor post any Contribution that is illegal, harassing, hateful, harmful, defamatory, obscene, bullying, abusive, discriminatory, threatening to any person or group, sexually explicit, false, inaccurate, deceitful, or misleading;
  • to the extent permissible by applicable law, waive any and all moral rights to any such Submission and/or Contribution;
  • warrant that any such Submission and/or Contributions are original to you or that you have the necessary rights and licences to submit such Submissions and/or Contributions and that you have full authority to grant us the above-mentioned rights in relation to your Submissions and/or Contributions; and
  • warrant and represent that your Submissions and/or Contributions do not constitute confidential information.

You are solely responsible for your Submissions and/or Contributions and you expressly agree to reimburse us for any and all losses that we may suffer because of your breach of (a) this section, (b) any third party’s intellectual property rights, or (c) applicable law.

We may remove or edit your Content: Although we have no obligation to monitor any Contributions, we shall have the right to remove or edit any Contributions at any time without notice if in our reasonable opinion we consider such Contributions harmful or in breach of these Legal Terms. If we remove or edit any such Contributions, we may also suspend or disable your account and report you to the authorities.

  

3. USER REPRESENTATIONS

 

By using the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity and you agree to comply with these Legal Terms; (4) you are not a minor in the jurisdiction in which you reside; (5) you will not access the Services through automated or non-human means, whether through a bot, script or otherwise; (6) you will not use the Services for any illegal or unauthorised purpose; and (7) your use of the Services will not violate any applicable law or regulation. 

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).

 

 4. USER OBLIGATIONS

 

By engaging with TechTalk, you understand and agree that, while we offer advanced tools, expert advice, and valuable industry insights, we cannot control external factors such as evolving job market conditions, shifts in job listings, or your own commitment and actions. We do not offer any guarantees or promises of job placement or employment outcomes. Your success in achieving your career goals is ultimately your own responsibility.

Our services include professionally prepared documents, such as personal branding materials and career development resources, along with one-on-one sessions. It is your responsibility to carefully review all documents provided for accuracy and completeness. TechTalk will not be liable for any issues arising from errors, omissions, or inaccuracies in these documents. We will work with you during the document review phase, but you must finalize and approve the documents before using them.

If you need adjustments to your personalized documents, please submit your request in writing before your service period ends. We cannot accommodate any change requests made after this time.

 

 5. USER REGISTRATION

 

You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

 

 6. PRODUCTS

 

All products are subject to availability. We reserve the right to discontinue any products at any time for any reason. Prices for all products are subject to change.

 

 7. PURCHASES AND PAYMENTS

 

We accept the following forms of payment:

  • Visa
  • Mastercard
  • American Express
  • PayPal

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in British Pounds. 

You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorise us to charge your chosen payment provider for any such amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.

We reserve the right to refuse any order placed through the Services. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by dealers, resellers, or distributors.

 

8. REVIEW POLICY

 

At TechTalk, we are committed to providing thorough and timely reviews of your documents. To ensure a smooth process, please familiarize yourself with our review policy outlined below:

  1. Review Timeline:

    • We will provide a full review of your submitted documents within 7 calendar days of receiving them. This timeframe allows us to conduct a comprehensive evaluation and deliver detailed feedback to enhance your materials.

  2. Revision Process:

    • Each service, including Resume Review, LinkedIn Profile Review, includes one round of complimentary revisions. This covers minor adjustments and refinements based on your feedback. Significant changes, such as a complete overhaul of content or strategy, will be treated as major revisions and may incur additional charges.

  3. Feedback Submission:

    • After receiving your draft documents, please submit any feedback or requests for revisions in writing within 3 calendar days. If feedback is not provided within this period, the documents will be considered final on the 4th calendar day.

  4. Additional Revisions:

    • Requests for changes made after the final version has been delivered will be subject to additional revision fees. The fee will be determined based on the extent and nature of the requested changes.

  5. Service Completion:

    • Your service will be considered complete 3 calendar days following the delivery of the final version of your documents or the conclusion of your final career development session. Ensure all necessary feedback is provided within this timeframe to avoid additional charges.

We appreciate your understanding and cooperation in adhering to this policy, as it helps us maintain high standards and deliver exceptional service.

 

9. REFUND POLICY

 

At TechTalk, we prioritize delivering customized solutions tailored to each client's specific needs. Our services include expert consultations, comprehensive information gathering, and the development of career-focused documents. Please be aware that once a transaction is completed, it is considered final, and we do not offer refunds.

 

10. NO-SHOW AND RESCHEDULING POLICY

 

At TechTalk, we emphasize the importance of timely appointments and strive to provide exceptional service to every client. To maintain efficiency and respect everyone's time, we have established the following guidelines for missed appointments and rescheduling.

Definitions:

  • Missed Appointment: Occurs when a client neither attends a scheduled session nor cancels with a minimum of 24 hours' advance notice.
  • Rescheduling: Refers to a client who requests to alter the date or time of their meeting, provided this request is made at least 24 hours in advance.

Clients are allowed two (2) rescheduling requests. A missed appointment will limit the remaining reschedules to one (1). Should you exceed the rescheduling limit or have a missed appointment, the service will be considered complete, and relevant resources will be sent to you electronically.

Rescheduling Guidelines: To facilitate smooth scheduling and prompt service, please notify us at least 24 hours in advance if you need to reschedule. This policy helps us manage our appointments effectively and deliver the best service to all clients.

Please be aware that missed appointments or excessive rescheduling may result in delays to your service delivery. We appreciate your cooperation and understanding.

 

11. PROHIBITED ACTIVITIES

 

You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavours except those that are specifically endorsed or approved by us.

As a user of the Services, you agree not to:

  • Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
  • Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
  • Circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Services and/or the Content contained therein.
  • Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.
  • Use any information obtained from the Services in order to harass, abuse, or harm another person.
  • Make improper use of our support services or submit false reports of abuse or misconduct.
  • Use the Services in a manner inconsistent with any applicable laws or regulations.
  • Engage in unauthorised framing of or linking to the Services.
  • Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Services.
  • Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
  • Delete the copyright or other proprietary rights notice from any Content.
  • Attempt to impersonate another user or person or use the username of another user.
  • Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats ('gifs'), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as 'spyware' or 'passive collection mechanisms' or 'pcms').
  • Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services.
  • Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services to you.
  • Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services, or any portion of the Services.
  • Copy or adapt the Services' software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
  • Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services.
  • Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Services, or use or launch any unauthorised script or other software.
  • Use a buying agent or purchasing agent to make purchases on the Services.
  • Make any unauthorised use of the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretences.
  • Use the Services as part of any effort to compete with us or otherwise use the Services and/or the Content for any revenue-generating endeavour or commercial enterprise.
  • Use the Services to advertise or offer to sell goods and services.
  • Sell or otherwise transfer your profile.

 

13. PRIVACY POLICY

 

We care about data privacy and security. Please review our Privacy Policy: http://www.techatalkuk.co/privacy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms. Please be advised the Services are hosted in the United Kingdom. If you access the Services from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the United Kingdom, then through your continued use of the Services, you are transferring your data to the United Kingdom, and you expressly consent to have your data transferred to and processed in the United Kingdom.

 

14. GOVERNING LAW

 

These Legal Terms are governed by and interpreted following the laws of the United Kingdom, and the use of the United Nations Convention of Contracts for the International Sales of Goods is expressly excluded. If your habitual residence is in the EU, and you are a consumer, you additionally possess the protection provided to you by obligatory provisions of the law in your country to residence. TECHTALKUK LIMITED and yourself both agree to submit to the non-exclusive jurisdiction, which means that you may make a claim to defend your consumer protection rights in regards to these Legal Terms in the United Kingdom, or in the EU country in which you reside.

 

15. LIMITATIONS OF LIABILITY

 

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE ONE (1) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING. CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

 

16. USER DATA

 

We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

 

17. CONTACT US

 

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:

TECHTALKUK LIMITED

London E14 7LG

United Kingdom

[email protected]